Joliphotos.com Terms and Conditions

Copyright:

Unless otherwise noted, all materials, including images, illustrations, designs, photographs, and written or other materials that are part of this site are copyright, trademarks, and/or other intellectual properties owned by Joli Productions. The site as a whole is protected by copyright.

You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the photographs sold on this site.

Joli Productions guarantees that all images are original and does not contravene or impinge on anybody else’s copyright. You are free to photograph your artwork in the surroundings of your home or otherwise, but cannot re-sell the image, use it any commercial application, design, replication or promotion. Should you have any doubt, please contact Joli Productions who will grant permission for any reasonable use or display of the images, where it doesn’t affect their commercial interests. For the commercial use of an image, please contact Joli to negotiate an appropriate license fee.

Privacy Statement.

Joli Productions recognizes that our customers value their right to privacy and want to be assured that any personal information they provide to us will be used in accordance with their wishes. We are committed to ensuring that you are fully informed as to how your personal information will be used and that it will be kept secure. Joli Productions will only use your personal information in the ways specified when collected.

Cookies:

When you visit our site, we will ask your browser to place a permanent "cookie" (a very small text file) on your computer. If your browser is configured to accept cookies, it will accept the cookie and place it on your computer's hard drive. We collect this information to analyze where our customers are coming from and how often they visit our site. We also collect certain technical information from your computer, like your IP address and the address of a referring web site, if any. This information will allow us to enhance our site to our customer's preferences. This information is used only for the benefit of Joli Productions and you, our customer.
You can visit our site without cookies if you choose to do so. To visit our site without cookies, you can configure your browser to reject all cookies or to notify you when a cookie is set. Check the browsers Help menu to learn how to change your cookie preferences.

What information do we collect?

Joli Productions may collect personal information from you relating both to your identity and personal preferences as well as our products. We will endeavor only to collect such information as is necessary for the stated purpose for which we are collecting the information.

For example, if you purchase a print, we will require your name and address so that we can send the product to you and your credit card details to obtain payment.

Wherever possible, Joli Productions will provide you with clear information as to the type of information we wish to collect and how we want to use it. You will be given a clear option to agree or not agree to such information being collected. If we require further information, we will clearly set out the information we wish to collect and the purposes for which we are collecting it.

There are a number of different ways that we may collect personal information from you. At the time of collection, we will set out clearly the information that we are collecting and the purposes for which we will use it.

Ways we collect personal information include:-

Placing an Order:

In order to process your order, we need information such as your name, email or contact number, delivery address and payment details. Your personal information can be viewed and changed by you if information provided is incorrect or out of date. You can do this by logging in with your username and password.

An email confirmation of your order will be sent to you for your records. Please check this email as soon as possible to confirm all the order details.

Communications from you.

You may email or write to us providing your name and contact details and any other personal information contained in your message.

Help and Customer Support:

Shopping online can sometimes be a bit intimidating because you don’t have the shop assistant standing next to you to ask questions. To make you feel more comfortable we've listed some subjects you might have questions about. If you don't find your answer here you may telephone, +61 (0)7 5525 6480 or email us at joliphotos@bigpond.com in regards to any technical assistance you require with respect to our products or information that you would like to receive relating to our products.

E-mail/Direct mail campaigns

From time to time we may contact you directly by mail, email or telephone informing you about upgrades, new products, promotions or special offers that you may be interested in.

Newsletters:

We may send out Newsletters to our customers providing them with articles and information that we believe may be of interest.

Accessing and Updating Personal Information:

Joli Productions needs your help in making sure your personal information is correct in our system so that your order and our Newsletter reaches you wherever you are. Please notify us of changes by emailing: joliphotos@bigpond.com
Your personal information can also be viewed and changed by you if information provided is incorrect or out of date. You can do this by logging in with your username and password.

Unsubscribing:

The Joliphotos Newsletter has instructions on how to unsubscribe. Need more information? If you have any further questions about your privacy with relation to the use of the Joliphotos site or Newsletter, please refer your queries to: joliphotos@bigpond.com

Purchases

If you wish to purchase products from our eStore, we will require sufficient information to complete the purchase including your credit card details, an email address, your contact details and an address for shipping.

Surveys and Competitions.

From time to time, Joli Productions hosts competitions and surveys for the purposes of increasing participation and relevance with the subscriber. This information may be stored with your contact details. Access to your personal information is limited to people who need it to do their job. Participation is completely optional.

Encryption

Orders received by the Joli Productions eStore, including credit card information is encrypted using Secure Sockets Layer (SSL) Protocol for browsers that support 128 bit encryption. This technology ensures that your information on our website is protected by state-of-the-art encryption and firewall technology.

Security

We use commercially reasonable efforts to ensure that your information is stored and maintained in a secure environment. We have implemented procedures to ensure that your information is only made available to such designated staff as necessary to carry out the stated purposes that we have communicated to you.

Joli Productions protects the personal information you share. For example, if you make an online purchase, your credit card number is encrypted. Authorized third-party agents may also need access to some of your personal information. For example, if Joli Productions needs to ship something to you, your name and address may be shared with a shipping company.

Joli Productions provides third-party agents with the minimum amount of information needed to complete the requested service or transaction. Your personal information will not be shared in other ways with third-parties, unless you have granted Joli Productions permission to do so.

Joli Productions may respond to court orders or legal process. Joli Productions also may choose to establish or exercise our legal rights or defend against legal claims.

Joli Productions may collect and possibly share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Joli Productions terms of services, or as otherwise required by law.

Data Retention.

Joli Productions will not keep your personal information longer than is necessary for the purposes for which it was collected.

Linked websites:

Joli Productions does provide links to third-party sites. Since Joli Productions does not control these websites, you should review the privacy policies posted on these and all third-party sites.

Australian Addresses - Postage and Shipping Charges.

In Australia, we use Australia Post for sending most of our products. At times, we may use a courier service depending on the region and the size of the package. Postage and shipping for most of our products is charged by weight and is calculated at the time of order. A Courier may be used to deliver larger items.